Grocery shopping then and now.

September 7, 2014

Our local grocery store in Thargomindah.

Our local grocery store in Thargomindah.

Standing in the line at the checkout of a major supermarket recently I couldn’t help but compare the lack of service to times long gone by.  There I was with three other customers in front of me, only 1 other manned (womaned) checkout open because most of the well programmed customers were checking out their own groceries at the do it yourself checkouts.  All those jobs lost just so the supermarket can trim a bit more off its operating cost.

Compare this to the service that we experience from our little local towns.  I can ring or email my grocery order through to my local store whether it  be in Quilpie, Thargomindah or Cunnamulla and the staff will collect all my stuff, pack it properly in boxes ( yes boxes! ) and either tape them up or tie the boxes up with string and send them to me via my mail man twice a week.  The bottles will be wrapped in paper, the fruit and veg will also be wrapped to protect them as will any cold articles I order.  It is generally speaking a pretty good service. For my part, I keep the string and the nice white paper used to wrap the fruit and sometimes have a bit of a read of the newspaper that has been used to pack the bottles!

Thinking back to when I was a little kid growing up at Eight Mile Plains in Brisbane (which was the sticks back then!) we had a little shopping centre within walking distance of my home, bush all around us and even a creek at the bottom of the hill where we could catch yabbies.  Milk, the newspaper and bread was delivered to our house daily and anything else we needed was purchased from the local shop.  The lady would ring the item costs up on the till and a boy at the other end of the counter would pack the stuff in a big, solid brown paper bag and put it in the car for us.  Mum had a big drawer that was used for keeping all the bags, bits of string, rubber bands and the occasional plastic bag for recycling – even though I bet she didn’t call it that!

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